FAQ
Q1
Can I have a sample order for solar products?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2
What about the lead time?
Sample needs 5-7 days, mass production, Depend on the quantity
Q3
Are you a factory or a trading company?
We are the factory with high production capacity and product range of solar products in China. Welcome to visit us anytime.
Q4
How do you ship the goods and how long does it take to arrive?
Sample shipped by DHL, UPS, FedEx ,TNT etc. It usually takes 7-10 days to arrive. Airline and sea shipping also optional .
Q5
What is your Warranty Policy?
We offer 3 to 5 years warranty for the entire system and replace with new ones for free in case of quality problems.