■ Basic Info.
Q: Are you a trading company or manufacturer?
A: We are a factory located in Jiangsu Province.
Q: Does your company provide customized manufacturing?
A: Yes, we provide OEM/ODM service with a professional R&D team to offer high-efficiency solutions.
Q: How long is your delivery time?
A: 3-5 working days for items in stock; 15-21 days for out-of-stock items.
Q: Do you provide samples?
A: Yes, samples are available, but customers are required to cover the sample cost and freight.
Q: What are your terms of payment?
A: For orders under $3000, 100% payment before shipment. For orders over $3000, 30% deposit and 70% before shipment, or as negotiated.